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Terms & Conditions

The 30 day money back guarantee does not affect your statutory rights, specifically it does not affect the rights you have to request the return of goods under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations.

Consumer Contracts (Information, Cancellation & Additional Charges) Regulations
Under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations you, as our customer, have the right to cancel your order for any item bought on this website in exchange for a full refund. This doesn't apply to:

• Goods made to the customer's specification or are clearly personalized.
• Goods which are liable to deteriorate or expire rapidly.
• Goods that becomes mixed inseparably (according to their nature) with other items after delivery.

Please insure that you take reasonable care of the goods, we have the right to deduct an amount from the refund we issue to reflect any deprecation in the value of the goods in question, assuming the deprecation is as a result of unnecessary handling of the goods by you.

Please make it clear when you do cancel an order that you are cancelling the order under terms of the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.

(For security and training purposes, telephone calls to and from Customer service centers may be recorded or monitored).

WARNING(S):
  • Only for domestic use.
  • To be used under the direct supervision of an adult.
  • Protective equipment (helmet, knee pads and elbow pads) should be worn.
  • Warning! It is illegal to use this vehicle on public highways (roads/pavements): only to be used on private property with the owner's consent.

Terms Of Use

HOVERBOARD® ("HOVERBOARD®", "we" or "us") websites (inclusive of other applications and online services that can be accessed via various desktop, tablet and mobile web browsers) (collectively, "website(s)") subject to your compliance with our Terms of Use.

PLEASE READ THESE TERMS OF USE THOROUGHLY BEFORE CONTINUING TO USE THIS WEBSITE. 


The terms of use that have been detailed, constitute a formal agreement between you and HOVERBOARD® We advise that you, the customer, print out a hard copy of these terms of use (Please note that they may also be subject to periodic change).

By using the HOVERBOARD® Site, you verify that you are capable and competent to agree to and comply with these terms of use. If for any reason whatever, you do not agree to these terms of use or if you believe that you are not legally competent to agree to the terms of use and then you are not permitted to use the HOVERBOARD® website.

Please be aware that the terms of use have provisions that dictate the terms of any resolution of any claims between you and HOVERBOARD® Please see the Indemnity, Disclaimer of Warranties, Limitation of Liability and Legal Disputes sections for complete details.

Privacy & Security

Please read our Privacy Policy, which has been incorporated into these terms of use and also dictates your use of the HOVERBOARD® website. This applies to the extent that should a conflict between the terms of the Privacy Policy and these terms of use, the terms of use are the reference to follow.

The security of customer’s information is of the highest important to HOVERBOARD®. We have established sufficient and appropriate physical, electronic and managerial safeguards to protect the information that we are required to obtain from or about our customers and our users. Please note that HOVERBOARD® reserves the right at all times to disclose any and all information, as HOVERBOARD® deems it legally necessary to comply with any applicable law, regulation, legal process or governmental request. 
Please be aware that HOVERBOARD® reserves at all times the right to change these terms of use, our Privacy Policy and/or the website at any point. Your use of the HOVERBOARD® website following any such change will de facto constitute your agreement to be bound by and capitulate to the terms of use and/or Privacy Policy as it has been revised. The newly revised terms of use and/or Privacy Policy will at that point supersede and void all of the previous versions, notices or statements regarding the HOVERBOARD® website.

We will update you of any changes that have been made to the terms of use by updating the "Last Updated" date at the top of this page.

All personal information will be treated strictly in terms of the Data Protection Act 1998. This means that confidentiality will be respected and that all appropriate security measures will be taken to prevent unauthorised disclosure. Personal information is used for stated purposes only and you will be advised of any changes.

Some of the personal information processed by HOVERBOARD® is classed as "sensitive" data under the 1998 Act. Appropriate security will be in place to ensure that information is held by HOVERBOARD® confidentially and kept no longer than is necessary for the purposes it was intended. You are entitled to have access to and/or request a copy of the information held about you to ensure that it is accurate and that it is being dealt with properly.

 Intellectual Property Rights

The HOVERBOARD® website contains within it, valuable service marks and trademarks that are owned and used by HOVERBOARD®, including but are not limited to, HOVERBOARD® and the HOVERBOARD® logo. Any use of the HOVERBOARD® trade marks without the prior, explicit, written permission of HOVERBOARD® is strictly prohibited. The websites arrangement and layout, including but not limited to, the trademarks, images, text, graphics, buttons, screenshots, music, digitally downloadable files, and other content/material is the exclusive property of HOVERBOARD®

UNAUTHORIZED COPYING, REPRODUCTION, MODIFYING, REPUBLISHING, UPLOADING, DOWNLOADING, POSTING, TRANSMITTING, MAKING DERIVATIVE WORKS OF OR DUPLICATING ALL OR ANY PART OF THE SITES IS PROHIBITED WITHOUT THE EXPRESS CONCENT OF HOVERBOARD®

HOVERBOARD® uses a number of different content and product suppliers, logistical suppliers and other third parties to supply some of the products and content seen on the HOVERBOARD® websites. All trademarks, service marks, product names, package designs and company names/logos that are associated with these products and content, distributors and all other third parties that are not directly owned by HOVERBOARD® but appear on the HOVERBOARD® websites are the property of their owners.

User-Generated Content

Periodically, the HOVERBOARD® website gives users the permission to submit content, such as comments and product reviews, that would be generated by you and others users.
You will be individual responsible for the content you create and as a result, the consequences of posting or publishing said content. Any material, information or views that are submitted by you and are posted or publish on the HOVERBOARD® website is not in any way confidential and non-proprietary.

By submitting content, you represent to HOVERBOARD® the following:

i. The content that you submit does not, in any way, violate any copyright, trademark, trade secret, patent or any other kind of intellectual property right, any right of privacy or publicity of a third party or any applicable law.

ii. You have the right (in law) to use, and in turn, authorize HOVERBOARD® to use your content, including written consent to use of any product or the name, voice, likeness or any other rights of each identifiable person featured or referenced in your User Content.

iii. The content does not in any way violate HOVERBOARD®’s Acceptable Use Policy that has been outlined below.

As between you and HOVERBOARD®, you will retain all of your ownership rights to your content. By submitting any content to HOVERBOARD®, you hereby confer to HOVERBOARD® a perpetual, global, non-exclusive, royalty-free and transferable right and license to use, reproduce, distribute, edit, modify, translate, reformat, prepare derivative works based upon, display publicly, perform publicly and otherwise make use of (including but not limited to over the Internet, broadcast television or any other uses or media). You also bestow upon each user of the HOVERBOARD® website a non-exclusive license to access your content through the Sites and to use, access, watch, reproduce, distribute, transmit, forward, display and perform such User Content in whole or in part, to the extent permitted by the Sites under these Terms of Use.

HOVERBOARD® does not in any way endorse any Content expressed therein. HOVERBOARD® reserves the right but is not under any obligation to police any content or other content sent to or via the HOVERBOARD® website. We have the right to refuse or remove all content and/or to terminate any user's access to the HOVERBOARD® websites if HOVERBOARD® deems, in its absolute discretion, that such content or user violates or has violated these Terms of Use. HOVERBOARD® takes no responsibility for any liability in connection with user content.

Acceptable Use Policy 

By submitting content and otherwise using the HOVERBOARD® website, you agree to the following:

(i) Submitting of any Content that is protected by or otherwise subject to any third party intellectual property or proprietary rights (including any privacy and publicity rights), unless you own or have permission from the owner of such rights to post said content and to grant HOVERBOARD® all of the rights granted herein;

(ii) Upload, post, e-mail or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libellous, hateful or racially, ethnically or otherwise objectionable;

(iii) Use the Sites to harm any person or entity, including HOVERBOARD®;

(iv)  Impersonate any person or entity, including but not limited to, a representative of HOVERBOARD®, or falsely state or otherwise misrepresent your affiliation with a person or entity;

(v) Forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted to or through the Sites;

(vi) Upload, post, e-mail or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, junk mail or any other form of solicitation;

(vii) Upload, post, e-mail or otherwise transmit any content that contains computer viruses or other computer code, files or programs that interrupt, destroy or limit the functionality of the Sites or any other computer software or hardware or Telecommunications equipment;

Order Acceptance

The receipt of contact from HOVERBOARD® does not in any way constitute the acceptance of an order or a confirmation of an offer to sell a product or a service. HOVERBOARD® reserves the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any customer without explanation or reason. Verification of information may be required prior to the acceptance of an order. Prices and availability of products on the HOVERBOARD® website can be subject to change with no notice. Errors will be corrected only when discovered and HOVERBOARD® reserves the right to revoke any offer and/or to correct any error or inaccuracy. HOVERBOARD® reserves the right, to refuse or cancel any order for any reason. Your account may also be restricted or terminated for any reason, at HOVERBOARD®’s sole discretion without further explanation.

Links to Other Websites

The HOVERBOARD® website may contain some links to third-party websites that are not under the control of HOVERBOARD®. As a result of this, HOVERBOARD® makes no claim and accepts no responsibility regarding the quality, content, nature or reliability of the other sites that are accessible by hyperlinks from the HOVERBOARD® website or link to the sites. HOVERBOARD® also provides these links to you as a convenience and the inclusion of any link does not imply endorsement by HOVERBOARD®. You are responsible for viewing and abiding by the privacy statements and terms of use posted at any third-party sites.

 Mobile Devices and Mobile Applications

Your access to the HOVERBOARD® website via any mobile device or the use of a mobile application constitutes conformation of your agreement to our Terms of Use. 
You agree that you alone are solely responsible for the entire message and all of the data charges that apply when using your mobile device to access the HOVERBOARD® website or use of mobile applications. All such charges will be billed by and payable to your mobile service provider. Please contact your mobile service provider for details of your pricing plan and other such details. 

Indemnity

- You agree to indemnify and hold HOVERBOARD®, any of its agents and licensors free from any claim, including any legal fees, made by a third party arising out of:

- You using of the HOVERBOARD® website, including any content you submit, post to or transmit via the HOVERBOARD® website

- Your violation of the terms of use as outlined

- Your violation of any of the rights, legal or otherwise, of another HOVERBOARD® website user.

 Limitation of Liability

IN NO EVENT WILL HOVERBOARD® OR ITS OFFICERS, MANAGERS, MEMBERS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, DISTRIBUTORS, AFFILIATES OR THIRD PARTIES PROVIDING INFORMATION ON THIS SITE OR VIA OTHER CHANNELS, INCLUDING BUT NOT LIMITED TO FACE TO FACE CONTACT, TELEPHONE OR EMAIL, BE LIABLE TO ANY USER OF THE HOVERBOARD® WEBSITE OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA OR LOSS OF USE) ARISING OUT OF THE USE OR INABILITY TO USE THE SITES OR ANY INFORMATION CONTAINED THEREIN, INCLUDING USER CONTENT, WHETHER BASED UPON WARRANTY, CONTRACT, OR OTHERWISE, EVEN IF HOVERBOARD® HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.

You hereby acknowledge and accept that the limitation on liability applies to all content, merchandise and services that are available through the HOVERBOARD® website.

Termination

Your ability to access and use the Sites remains in effect until terminated in accordance with these Terms of Use, although the termination can be at the discretion of HOVERBOARD®. You agree that HOVERBOARD®, in its sole discretion, may terminate your account and your use of the sites, as well as remove and delete your user content if HOVERBOARD® believes that you have violated or acted inconsistently with these terms of use or for any other reason. HOVERBOARD® also may in its sole discretion discontinue providing the websites, or any part of the website, with or without notice. You agree that any termination of your access to the sites may be effected without prior notice and you acknowledge and agree that HOVERBOARD® may bar any further access to the Sites. Further, you agree that HOVERBOARD® will not be liable to you or any third-party for any termination of access to the Sites. 
You may terminate your account by sending a letter stating your intention to the company address.

The provisions of the Intellectual Property Rights, User-Generated Content, Acceptable Use Policy, Disclaimer of Warranties, Indemnity, Limitation of Liability, Legal Dispute sections, together with and any other rights and obligations which by their nature are reasonably intended to survive such termination, will survive any termination of these Terms of Use.

Outages

HOVERBOARD® periodically schedules system downtime for the HOVERBOARD® website in order to perform vital maintenance. Unplanned system outages, however unlikely, may still occur. You agree that HOVERBOARD® has no responsibility and is not liable for:

- The unavailability of the HOVERBOARD® website;

- Any loss of data or information caused by such a system outage;

- Any potential resulting delay, delivery issues or undelivered data and information caused by such a system outage;

- Any outages caused as a result of activity on the part of a third party,

 Violations

Please report any violations of these Terms of Use to HOVERBOARD®