We at HOVERBOARD® want you to be as happy as possible with your shopping experience. As a result, we have a customer friendly returns policy. Any damage or faults you may find must be reported to the HOVERBOARD® team within 48 hours. If you find that you no longer want or need a particular product, we have a 30-day money back guarantee. If the products are unwanted or unsuitable, they must be returned at the customer’s expense.
Refunds and exchanges will be subject to the condition all products are returned to us. That is, unused and packaging intact, and in its original packaging. A full refund may not be given if the item is not able to be resold as new. The customer may be held liable for the return of the item or items.

Subject to all goods being returned to HOVERBOARD® in the condition they were dispatched, a refund will be issued, or an exchange of goods can be orchestrated.

Had a change of heart?

With HOVERBOARD®, you know you're in safe hands. Our entire range has a 30 day no quibble returns policy. If you have a change of heart, simply get in touch and we can help organize the return of all unused items, in its original condition within 30-days, we can either exchange the item or give you a full refund.

Product support

If you're pondering whether or not you should return your product because you're having trouble setting it up or assembling your new item, please feel free to get in touch, and we will be more than happy to give you the helping hand you need.